Rent self storage from UK Storage Company

Marcos Costa

1

Not straightforward pricing. Overpriced. Monthly rental+insurance+24haccess+Non DD fees+Invoice sent on the day of payment and storage locked on the same day without any warning nor time to make the payment. Corporate greed on full display with this one.Edit: Thanks for the corporate response to the review, very much appreciated. £130 was my expected monthly rent, £180 is what I am ending up paying. Your price match of 5 miles is convenient considering your location. Insurance is your responsibility not mine, it becomes mine if as you say I wanted enhanced protection, bottom line it's your storage your responsibility, you are mandated to have insurance but why wouldn't you charge your customers for it innit? Again, corporate greed. Moved. Nearly £80 less for the same size, 24h access and insurance (basic) is included as it should. Best of luck for the future and I'll make sure to recommend a more considerate business then this one to whoever asks.

Matt Hale

1

Rip off merchants with zero customer support. Avoid using them at all costs as they charge extra fees without agreement or prior notice and when I catch them out lying about what the fees were for they just tell you to email their admin who then don’t not respond.I do not recommend you use this company.

Gerry Brockway

5

Excellent service, nice to speak to Jo Tom and Millie, caring people…

Tjarirove Kavari

5

I had an excellent experience booking my storage unit, all thanks to Tommy. From the very beginning, he was incredibly kind, patient, polite, and understanding. He took the time to explain everything clearly, step by step, making the whole process smooth and stress-free.Tommy was always positive, helpful, and happy to answer all of my questions. He made me feel confident that I had chosen the right storage solution, and his outstanding customer service really stood out.It was a pleasure working with him, and I’m genuinely grateful for all his help. I truly hope that if I ever need assistance again in the future, Tommy will be the one helping me. He is a real credit to UK Storage Company. Thank you so much, Tommy!