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Located at 374 Eastern Avenue, the Big Yellow Self Storage self storage site in Ilford offers a total of 24 unique storage unit types for rent. All available units at this location are listed below. The average unit measures 148 ft² in area and 1259 ft³ in volume.
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This facility offers various features to make renting storage as comfortable and secure as possible. The features are stated below.
I had a great experience. The staff — especially Randeep — were warm, kind, and very helpful. The facility has solid security, plenty of trolleys (which I used), and even forklift support when needed. Parking and the unloading bay were spacious, making the whole process smooth and stress-free. Would definitely recommend.
I use this storage unit for work. The staff are always helpful, kind and friendly. I’ve felt welcome here from the beginning. Randeep and Alison are always on top of everything and are happy to help whenever needed.
I’ve had the pleasure of using the Big Yellow Ilford Store multiple times over the years, and I can't recommend them enough! A special shout-out to SAM, who has consistently provided outstanding service. From my very first visit, I was impressed by how lovely and welcoming the staff are. This is my second time working with SAM, and I can confidently say that her approach has remained exceptional. Years later, she shows no sign of burnout; instead, she’s as warm and helpful as ever. SAM is truly a people person—informative and supportive every step of the way. I believe her fantastic work deserves recognition, whether it’s a raise or a bonus. Thank you, SAM, for making my experience so enjoyable!
I would like to leave my reviews about staff at Big Yellow storage in Ilford, Gants Hill. I am long time customer and know these people so well, like manager Alison, and Samantha and Randip....I very happy with their service , helping with any issue I have. It makes me to feel good and relax,no matter how many problems you have... I have to tell Big Thank You to them and hope that all people feel like me.Sending love to all staff at Big Yellow!!! Customer, Nijole Silinskiene
Below are other storage locations from Big Yellow Self Storage near Ilford. Useful if you'd prefer to rent elsewhere or want to compare multiple options.
Big Yellow Self Storage is one of the UK’s leading self storage companies, operating over 110 modern storage facilities across the country. Founded in 1998, the group also includes the Armadillo Self Storage brand and employs more than 450 people. Big Yellow is listed on the FTSE 250 and is widely recognised for its customer service standards and workplace culture. Their storage centres provide secure, flexible space for households, students and businesses during key life and work transitions.
Big Yellow focuses on creating an easy, people-first storage experience supported by a well-trained team. Their values emphasise customer care, sustainability and community involvement. The company aims to operate responsibly, invest in renewable energy initiatives and support charities through the Big Yellow Foundation, which helps organisations working with vulnerable individuals and groups.
Big Yellow offers clean, modern and flexible storage units suitable for short- or long-term use. Units range from small lockers to large rooms, allowing customers to store personal items, furniture, business stock or equipment. Many businesses use Big Yellow for distribution, space management or as a flexible work area without long leases or business rates. Their centres are located in highly accessible areas and supported by an advanced online platform.
Security is a core priority across all Big Yellow stores. Every unit is individually alarmed, and customers access the facility using a unique PIN code. Centres feature 24-hour monitored CCTV, perimeter fencing, electronic security gates and fire and smoke detection systems. Out-of-hours monitoring is managed by an external security company with mobile patrol callout capability. Staff are present on site seven days a week during trading hours to support customers and ensure safety procedures are followed.
Big Yellow’s store teams assist customers with choosing unit sizes, organising contents protection and navigating the storage process. They provide guidance for both personal and business users, and their National Customers team offers centralised support for companies operating multiple units nationwide.
The company integrates environmental responsibility into its operations. Many centres generate electricity through rooftop solar panels, use LED lighting to reduce energy consumption and incorporate sustainable building practices. Big Yellow continues to invest in technologies and systems that lower carbon impact and support long-term environmental goals.
Big Yellow supports local charities and community organisations through free storage donations, fundraising initiatives and partnerships. The Big Yellow Foundation focuses on helping charities that provide employment pathways for people facing barriers such as disability, refugee status, previous offending or vulnerable circumstances.
Big Yellow works closely with the UK Self Storage Association, police and fire authorities to ensure that all facilities meet or exceed national safety regulations. Fire prevention, prohibited-goods policies and insurance requirements are key parts of their operational standards. Customers must provide their own padlock and maintain appropriate contents protection for stored goods.
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