Self storage at Kosmonaut 31, Amersfoort

Femke

5

Extremely friendly and very customer-focused. I was pleasantly surprised by the personal and friendly approach. They were very helpful. I will definitely return here if I ever need a rental car again.

Lisa Veenstra

2

Last week we moved; my boyfriend and my father had rented a machine. Due to our busy schedule, we didn't get around to using it until the evening, but unfortunately, it wasn't working. We called the next morning, and all they could offer was an extra two hours of rent. We'd already cut our losses, because if you've had it all day, no one will believe you haven't used it. However, when we returned it, we tried to explain our situation to the guy at the counter. Halfway through, Jaap came from behind us and practically started pointing his finger. Of the two of us, I'm the more handyman, but they ignored me. At one point, Jaap even told me not to get involved! Very unfriendly to women. That's why I personally would never rent anything from them again! It's always a battle between men and women when it comes to DIY...In the end, Jaap and my boyfriend worked it out, and as compensation, we were able to borrow a better machine. At Bo-rent's expense. Unfortunately, the low review is due to the initial customer service.Jaap also lied when I asked for his name, which was Willem... I don't like that at all and certainly don't feel welcome at this store.

Chris Weed

1

Bo-Rent won't rent to Americans*I've rented with Bo-Rent when my wife and I first moved to the Netherlands, and we were pleased with the experience. That is why we decided to rent a car with them for a weekend vacation. I entered my details, including driver's license info, into the system, and my reservation was eventually approved.Upon arrival at the store, I presented the clerk with all the requested information I was told to bring via their website and my confirmation email. However, after talking with his manager, I was told that I cannot rent the car because I'm American and do not have an international driver's license addendum. This requirement is not on the website, and there was no explanation as to why my reservation was approved and confirmed after I submitted all my information.I left having wasted 1.5 hours of my day commuting there and back along with ruined weekend plans. Furthermore, the fact is not lost on me that Dutch citizens can easily rent a car in the United States with their passport and driver's license without needing an international addendum and a verification of address. In short, I'm very disappointed in Bo-Rent not informing me of their policy towards Americans and will refuse to do further business with them in the future regardless of obtaining an international driver's license or not.

Antonio Wargas

5

Very good company 🚚