Judith made the process of choosing a storage locker size so easy by giving me a tour of the various sizes. Seeing the units was better for me. Pricing was very clear and simple.
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Located at Unit 1, 225 Hook Rise South, the Big Yellow Self Storage self storage site in Tolworth offers a total of 17 unique storage unit types for rent. All available units at this location are listed below. The average unit measures 113 ft² in area and 959 ft³ in volume.
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This facility offers various features to make renting storage as comfortable and secure as possible. The features are stated below.
Judith made the process of choosing a storage locker size so easy by giving me a tour of the various sizes. Seeing the units was better for me. Pricing was very clear and simple.
We are so impressed by how kind and considerate the team are at this branch. Judith and Declan were quick to understand our needs and accommodate us. They are always smiley and willing to help. We never used Big Yellow before but think it will be our one and only self storage choice from now on. Bug shout out to the lovely team and facilities here.
We’ve been to Big Yellow Self Storage Tolworth a couple of times during our moving process, and the staff have always been really friendly and helpful. On our first visit, Tina helped us find the right storage unit, and on my next visit Declan assisted us with upgrading to a larger unit. He was very kind and made sure we got a room on the same floor, which made moving our things much easier. Great service from both Tina and Declane, thank you!
I cannot praise the customer service at Big Yellow Self Storage Tolworth enough. Judith was absolutely fantastic — friendly, professional, and genuinely helpful from start to finish. She took the time to explain everything clearly, made sure I chose the right unit for my needs, and went above and beyond to make the whole process stress-free. It really felt like nothing was too much trouble. If you want excellent storage facilities and top-notch service, this is the place to go.
Below are other storage locations from Big Yellow Self Storage near Tolworth. Useful if you'd prefer to rent elsewhere or want to compare multiple options.
Big Yellow Self Storage is one of the UK’s leading self storage companies, operating over 110 modern storage facilities across the country. Founded in 1998, the group also includes the Armadillo Self Storage brand and employs more than 450 people. Big Yellow is listed on the FTSE 250 and is widely recognised for its customer service standards and workplace culture. Their storage centres provide secure, flexible space for households, students and businesses during key life and work transitions.
Big Yellow focuses on creating an easy, people-first storage experience supported by a well-trained team. Their values emphasise customer care, sustainability and community involvement. The company aims to operate responsibly, invest in renewable energy initiatives and support charities through the Big Yellow Foundation, which helps organisations working with vulnerable individuals and groups.
Big Yellow offers clean, modern and flexible storage units suitable for short- or long-term use. Units range from small lockers to large rooms, allowing customers to store personal items, furniture, business stock or equipment. Many businesses use Big Yellow for distribution, space management or as a flexible work area without long leases or business rates. Their centres are located in highly accessible areas and supported by an advanced online platform.
Security is a core priority across all Big Yellow stores. Every unit is individually alarmed, and customers access the facility using a unique PIN code. Centres feature 24-hour monitored CCTV, perimeter fencing, electronic security gates and fire and smoke detection systems. Out-of-hours monitoring is managed by an external security company with mobile patrol callout capability. Staff are present on site seven days a week during trading hours to support customers and ensure safety procedures are followed.
Big Yellow’s store teams assist customers with choosing unit sizes, organising contents protection and navigating the storage process. They provide guidance for both personal and business users, and their National Customers team offers centralised support for companies operating multiple units nationwide.
The company integrates environmental responsibility into its operations. Many centres generate electricity through rooftop solar panels, use LED lighting to reduce energy consumption and incorporate sustainable building practices. Big Yellow continues to invest in technologies and systems that lower carbon impact and support long-term environmental goals.
Big Yellow supports local charities and community organisations through free storage donations, fundraising initiatives and partnerships. The Big Yellow Foundation focuses on helping charities that provide employment pathways for people facing barriers such as disability, refugee status, previous offending or vulnerable circumstances.
Big Yellow works closely with the UK Self Storage Association, police and fire authorities to ensure that all facilities meet or exceed national safety regulations. Fire prevention, prohibited-goods policies and insurance requirements are key parts of their operational standards. Customers must provide their own padlock and maintain appropriate contents protection for stored goods.
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