Alquiler de trasteros en Hospitalet De Ll., C/ Travesía Industrial 95

bobby Baker

1

Initial Impressions Cannot Mask the DisappointmentI initially chose this storage based on their enthusiastic promises of exceptional customer service and a seamless experience. During the sign-up process, their representatives were friendly, attentive, and seemed genuinely committed to making me feel valued. However, it quickly became clear that this was all just a front – once my contract was signed, it was as if I had entered a different reality.The problems began shortly after I moved my belongings in. Communication became sparse, and attempts to reach customer service were met with long hold times and unhelpful responses. When I finally did get through, the staff was dismissive and seemed more interested in getting me off the phone than resolving my issues. It was incredibly frustrating, especially given the initial impression they made.To make matters worse, they made several mistakes regarding my billing. When I brought these discrepancies to their attention, the response was far from apologetic. They seemed annoyed that I had the audacity to question their errors. If they did offer an apology, it felt insincere, almost as if they were just checking off a box rather than genuinely caring about my experience.Overall, I am incredibly disappointed with Bluespace Storage. Their promise of great customer service is a facade that crumbles the moment you sign on the dotted line. I would advise anyone considering their services to look elsewhere, as the initial charm quickly fades into a sea of indifference and frustration. Save yourself the hassle!

Jorge Castro

1

Very disappointed service, they are quick to help you make a contract with them, but after that's done , they are not helpful after

brahim chami

5

Good service and good work. Thank you

Matt Castle

5

Good price. The service though was excellent and i was able to easily upgrade the space when I needed more. Stress free