Alquiler de trasteros en Madrid, Calle Ave María, 37

Badara Thioune

1

Terrible telephone service. I politely inquired about storage unit availability, and the response I received was arrogant and unprofessional. As a potential customer, I understand the need for information on availability to explore my options, but instead of assistance, I encountered impatience and a rude attitude.Customer service was inadequate and did not resolve my questions at all. I am still looking for a storage unit, but after this experience, I do not recommend this service.

Nawal Hamza

1

A terrible experience. The guy who helped me wouldn't stop teasing me; he's incredibly rude. He refused to give me a new key even though my husband had power of attorney. When I raised my voice, he called me violent. He cares more about his job than the store owner who pays for the storage unit. I'm canceling my membership immediately. Even though I have an access card, he won't let me in. He told me to take my merchandise out because I didn't want me there due to non-payment! On April 2nd, he accused me of not paying, even though my husband always paid between the 5th and 6th. I had to move a lot of boxes while having problems with my operated hand. He told me he didn't care about my health. This guy is a racist and problematic individual. He wants to kick me out of the storage unit for no reason and is threatening to remove my reservation no matter what. I will report everything. Even though I have an access card, he won't let me in—it's unbelievable! He called me all sorts of names because I refused to go and called the police.

Filippo Avellino

5

Great service and the guys Gaston and Pablo were really helpful. Got the deposit back just as stipulated. Would definitely repeat the experience.

Maria Teresa Fernandez

5

Excellent service. Very good prices and cleanliness. Highly recommended.