Rent self storage from Pongo Trasteros

Francisco Javier Villa Romero

1

I find it strange that such a simple service is handled so poorly.I've had terrible experiences, like having to pay extra because they made a mistake with the bill and hadn't charged me (I spent a month chasing them to get it, and then they finally charged me extra...). Or the worst of all, having to chase after my initial deposit when they gave us a month to vacate the storage units and sent us an invoice saying it had already been returned (two months ago). Later, they told us it was scheduled to be returned on a specific day (a lie they later admitted), and now I'm just hoping it will be resolved someday.Honestly: a disaster.

Oscar Fernandez

5

Everything was perfect. They have different sizes of storage units, so you're sure to find the one that best suits your needs without paying extra for space you won't use. The service is very professional. They're always available. I highly recommend them.

Paz Pardo

1

The alarm always goes off on a Thursday or Friday and goes on and on until Monday, ringing day and night nonstop. It's a completely unsafe place! The people in charge don't have their phones active on weekends, so we neighbors have to put up with the alarm constantly going off. We're fed up!