Avoid at all costs. It's a shame zero stars aren't an option. A truly terrible experience.We were never clearly warned about the risk of flooding in this storage unit. During the inspection, I pointed out a stain on the floor, and I was told the problem had been fixed.Imagine our shock when we discovered the unit flooded: several centimeters of water on the floor and water dripping from the ceiling. It was a horrifying sight to see our belongings damaged.We suffered losses of over €1,000. Despite photos of the damaged items, proof of bank transfers, screenshots and supporting documents, and purchase invoices, we have received no reimbursement to date. This has been the case since February 6, 2026.We even had to file a claim to avoid paying for the month affected by the damage.We are also very disappointed by the lack of follow-up and communication in handling our case.The photos speak for themselves. I'll spare you the rest of the photos. The last one shows all our irreparable belongings.I strongly advise against it.
