Location de self-stockage chez Storebox

britte fischer

5

I'm very happy with the Storebox in Aarau. Everything is clean, well-organized, and access is easy with a code. Perfect if you need extra storage space at short notice.

Florence Chen

5

Very easy and quick contract conclusion, fair prices and clear information. Problems such as a broken lightbulb are resolved within 24 hours. We are very satisfied.

Nicole Bur

1

I would definitely not recommend this company – it's best to stay away from them.The Storebox compartments are poorly designed and have awkward dimensions and square footage. They are tall, but not long or wide enough. Furthermore, you can see through the compartments to see what's stored there, and they're not secure because they're open at the bottom – anyone could theoretically steal items.Canceling the compartment is also extremely complicated. It's difficult to find the cancellation button in your customer account, and the notice period is one to two months, depending on whether you cancel at the beginning or end of the month. The small print also states that you must upload photos of the compartment; otherwise, the cancellation will not be accepted and the contract will be automatically renewed.The price seems cheaper in the first month (about CHF 20 less), but after that, they require additional insurance, proof of which cannot be uploaded anywhere in your account because the option simply isn't available. Uploading photos to hand over the compartment is also almost impossible, as the system only accepts certain image formats. For people without experience with image editing, this is almost impossible – they end up stuck with a contract that simply continues.Finally, you're treated like a criminal when the compartment has to be vacated even though you haven't used it for months. And you even receive higher bills because the contract is automatically renewed. To me, this company's behavior is dubious and unfriendly to customers – almost mafia-like.