Pickup & Delivery Storage by Boxie24 in Almelo

Adél Kovács-Simon

5

I have used their service for several months. They have picked up my stuff stored it for six months and I have recently received it in perfect condition. The guy loading the unloading the truck were extremely quick and professional. This standard goes beyond the in person service I have been in touch with Micheal, who always replied quickly and made sure to offer the best options available.

Matt Heidenreich

5

The two movers that came to meet me were very professional and moved all my items from another storage unit into their BOXIE24 trucks to transport to their warehouse. The items were wrapped up well and they handled my furniture with care, they also packed it well and secured it so the items would be protected. I look forward to working with them further on my storage needs.

Jeane Bravery

1

From the very beginning, there were problems with this company. We had already paid for the collection and storage of our furniture when they informed us (after payment) that only the driver would be available and that we would need to help load the furniture ourselves. This was never communicated upfront. We were also told to give three business days’ notice for delivery. We did so, only to be told again that we would need to help unload the furniture because they did not have enough staff. We explained that this was not possible and asked them to provide a date when they had sufficient staff available. They then confirmed that delivery could take place on 30 December, which we accepted and paid for. After payment was made, they changed the delivery date to 5 January. Because of this, we had to arrange another moving company to collect our furniture from Boxie24 and complete the delivery. After informing them of this, they suddenly claimed they could deliver on 30 December after all, but only if we paid an additional €130. To date, we have still not received a refund for the delivery service that was never completed. This experience was extremely frustrating and unprofessional. I would not recommend this company to anyone.

Domenica Abad

5

My experience with Boxie24 has been very positive so far. They helped me to have a smooth and stress-free moving experience. Everything is very clear and transparent, any issues were solved very efficiently. Micheal was very kind and helpful! Thank you :)