Opslagruimte huren: Rotterdam (Stadionweg 35A)

Dobrawa Kielich

1

I was renting here for almost a year, so my opinion is based on long term experience. Unfortunately, the quality of customer service is disappointing. Communication is difficult, responses to questions are often lacking, and the staff’s approach can feel unprofessional and inconsistent. One employee in particular, Nico, stands out for his dismissive attitude toward regular customers. As someone who pays regularly and has been a loyal client, I expect to be treated with respect and professionalism. It is also worth noting that many positive reviews seem to be collected immediately after the initial tour, when customers are encouraged to leave feedback before they have had a chance to fully experience the service. Considering the relatively high prices, the limited access hours to the storage facility are another drawback. I would recommend considering competitors that offer more flexible options, including 24/7 access to your belongings. Nico shouldn't work in customer service.

Becca T

5

Melike was unbelievably helpful with our moving process! Unfortunately our Dutch is not very good but she spoke really good English as well, so she was able to explain everything perfectly! She answered all of our questions and was super helpful! Overall I would recommend this storage unit!

Alejo Cain

5

Cheyenne was very helpful in setting up my storage unit and have clear instructions on how to use it. Furthermore I was very pleased with the storage unit itself. Be aware the storage units are a bit chilly so wear a jacket or a jumper if you are moving things there allot.

Xynara Dedier

5

Jeffrey and Nico are so helpfull and warm. His shift ended and he still took the time to help us with everything. It's not my first time interacting with Jeffrey either. He has always provided the best costumer care.