Alquiler de trasteros en Madrid, Carretera Castellar 127 -129 08222 Terrassa

Henar López De La Fuente

5

Hello, I want to express my very positive opinion about the service I received at this center, especially from Carlos, who understood my needs and gave me professional advice. Highly recommended.

Thomas William Gamble

5

Very good experience at Bluespace Terrassa del Nord. The facilities are well maintained, access is easy and safe, and the staff is very friendly and attentive. The rental process was quick and without complications.

La’ Cris

1

If you want a smooth, organized, and high-quality move, this isn't the company for you. Don't trust their promises.We hired Bluespace for a move, trusting in their image as a large and professional company. The actual experience was very different and clearly unsatisfactory, to the point that I wouldn't recommend them for a move of this scale.From the start, there was a fundamental problem: the move wasn't carried out with their own equipment. We specifically asked if the staff and vehicles belonged to Bluespace, and they confirmed that they did. However, the trucks were branded with other moving companies, later identified as "partner companies." In practice, this is a disguised form of subcontracting that reduces control, coordination, and quality. The result is paying a premium for mediocre service when the same service could be contracted directly with a more affordable company.The planning was poor. Two full days of work were agreed upon, but the move was completed in a day and a half. On the second day, fewer staff members arrived, rushed, and lacked the capacity to finish the job properly. Furthermore, the first day ended prematurely given the volume of items moved. Although the company claims to calculate based on cubic meters, time and resources matter, and these were clearly compromised, negatively impacting the outcome.A significant portion of the contracted service was not performed. The furniture assembly included in the quote was practically undone. Only a few items were assembled after repeated requests, and others remained unassembled, despite the fact that the presence of painters—known beforehand—did not prevent them from doing so. The team left at midday on the second day, leaving essential tasks incomplete. This lack of execution was noted on the delivery note with a handwritten note, as we were never given instructions on how to properly close the job.In addition, the client had to work directly with the movers. We packed over forty boxes, moved clothing and other items included in the quote, and took on tasks that were the company's responsibility. It is unacceptable that in a move of this cost, the client should have to compensate for the lack of organization and resources.The counting system they use generates confusion and a lack of control. It leads to planning errors and subsequent complaints that the company itself acknowledges as mistakes. It is no coincidence that many moving companies do not use this method as applied here, because it is difficult to maintain and detrimental to the client.The end result was a home with poorly placed boxes, general disorganization, and unassembled furniture. To this is added a defensive attitude afterward, simply referring to the delivery note without sending anyone to verify the service or review the photos and videos provided.Our conclusion is clear: Bluespace seems to focus on renting storage units and selling materials at inflated prices, but not on offering quality moving services. The intermediation increases the cost of the service and significantly reduces its quality. We have attached photos that prove both the subcontracting and the final state of the move.COMPLETELY NOT RECOMMENDED.

Sacha Muñoz Diez

1

I couldn't pay for a few months, and not only did they keep everything (supposedly for charity), but I also lost hundreds of photos and memories I'd kept for years. And I still don't know what will happen to the photos of my daughter when she was little.I don't recommend it.