They are a disgrace, and they refused to give me a complaint form, which is unacceptable. I called many times to ask what time the artist was performing, and they always told me 10 or 11 at night, but he showed up at 1:30 in the morning. If I had known the truth about the event, which was by this Carlitos guy who, by the way, never showed up with my money, I wouldn't have attended. I would have sold the tickets, that's all. But not with a bunch of lies. In the end, the Eden nightclub didn't give me a complaint form, and the organizers didn't give me either. They're good enough to be sued, and Eden is washing their hands of it, while the organizers are playing dumb to avoid giving me any refunds. They are terrible at organizing events. It was my first time going, and it will be my last. The way they lie to you on the phone is awful; I left disappointed. I hope this singer comes back with another organization so I can have the pleasure of seeing him because with you, it was a total disaster.
