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Yes, it was very easy to sign up. But when I left, the reason being that I hadn't calculated the space correctly, the solution was to rent another storage unit in an area where, no matter what time you go, there's never a place to park and unload your things calmly. When I signed up on the 19th, they charged me the deposit and the rest of the month's rent. When I notified them I was leaving on the 5th, they confirmed the cancellation on the 7th and took my entire deposit, leaving me with an additional €5.79. I asked why, and they told me they gave me a 20% discount that I wasn't entitled to. I didn't ask for a discount; they offered it. When I canceled the contract, they told me they would return my deposit in 25 days, but instead, they took it. I find it dishonest, especially the way they responded. Customers should be notified beforehand. A very bad experience; it feels like outright robbery.
