About Netto Lager

Netto Lager is Denmark’s largest provider of self storage, operating more than 100 locations across the country. Founded in 2010, the company has expanded steadily by offering simple, modern and highly flexible storage solutions for both private customers and businesses. Netto Lager focuses on convenience and accessibility, making it easy for users to rent storage space at short notice and manage their unit independently through app or SMS access.

Service Focus

Although their centres operate through self-service, Netto Lager places strong emphasis on customer support. Their customer service team is available every day to assist with questions, and the company prioritises clear communication and reliable help. Customer satisfaction remains central to their approach, reflected in high user ratings and a commitment to responsive service.

Services

Self Storage

Netto Lager offers clean and secure storage rooms with no binding periods, no deposits and no hidden fees. Customers can rent and terminate their storage space on a day-to-day basis, making the service suitable for temporary needs such as moving, decluttering or seasonal storage. Units are accessible 24 hours a day in most locations and can be rented quickly through the Netto Lager app or by sending a text message.

Security and Facility Standards

All facilities are fully automated and equipped with security systems including CCTV, personal motion alarms in each room, and temperature- and humidity-controlled sections. Access is managed digitally, ensuring that customers can enter the centre easily while maintaining a high level of protection for stored belongings. Staff from the facility team ensure that sites are maintained and that available rooms are ready for immediate rental.

Accessibility and Convenience

Netto Lager is designed to provide a straightforward storage experience. Customers receive access details instantly, and if a padlock has been purchased, it is available at the entrance in marked boxes. Self-service operations make it possible to access a unit at any time, while customer support remains available through phone, email and an extensive online help section when assistance is needed.

Other Information

Team and Organisation

Netto Lager’s organisation includes dedicated teams for customer support, facility operations and marketing. Their customer service staff work from the company headquarters and assist users every day. The facility department ensures smooth operation of all storage centres, while the marketing team keeps digital information accurate and up to date. Netto Lager values a diverse workforce and aims to create a dynamic and inclusive workplace.

Commitment to Workplace and Environment

The company highlights its commitment to a healthy working environment and environmentally responsible packaging practices. Netto Lager collaborates with external partners to support sustainability initiatives and improve environmental performance across its operations.

Availability and Contact

Customer service is available from 08:00 to 18:00 daily, with accounting support during weekday hours and an emergency line open throughout the night. Users can contact Netto Lager by phone or email for assistance at any time.