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Valentina Erramouspe Saravia

5

Fantastic service! Super easy to use and the staff is very nice, I’d made a mistake and they solved very quickly and easily. Highly recommend

Laura B

5

Great experience with Shurgard! Needed to get extra storage room last minute and Anne-Marie provided excellent customer service—super quick, helpful, and professional. The entire process, from signing the contract to accessing the unit, was smooth and straightforward.

Philipp Inreiter

5

>> Exceptional Service from Anne-Marie and NikolaiI am writing to express my sincere appreciation for the outstanding service provided by Anne-Marie and Nikolai at the reception of your self-storage facility. Their professionalism and dedication have made my experience not only seamless but also genuinely pleasant.From the moment I arrived, Anne-Marie and Nikolai were attentive, knowledgeable, and remarkably supportive. They took the time to understand my needs and provided tailored solutions that made the storage process efficient and stress-free. Their patience in answering my questions and guiding me through the available options was particularly commendable.Both staff members demonstrated an exceptional level of customer service that is often hard to come by. Their friendly demeanor and willingness to go above and beyond truly set them apart. I believe their efforts have significantly enhanced the overall experience at your facility.Given their exemplary performance and the positive impact they have on customers, I strongly believe that Anne-Marie and Nikolai deserve recognition for their hard work, and I would advocate for a raise in their compensation. They are invaluable assets to your team.Thank you for fostering such a supportive environment, and please extend my gratitude to Anne-Marie and Nikolai for their exceptional service.Sincerely, Phil

Mari-Anne Daura

5

I needed a small storage unit and tried to book the last one online. Unfortunately they were all out of they small ones but Jamila was super helpful and offered me a larger unit at the same price as the small one I initially wanted. She was also very sweet and helpful in showing me around and getting me all set up. I had a great experience and felt very taken care of. Would definitely recommend.